Privacy Policy

SmartGenAIx ("we", "our") operates the website smartgenaix.com and its related services. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.

It applies to visitors of our site located in Guatemala, the United States, and any other country from which you access our services.

1. Information We Collect

a) Information you provide directly

When you complete a form on our site (e.g., "Free Diagnosis" or our free prompts guide), we may collect:

• •Name
• •Email address
• •Phone number
• •Company or business name
• •Website and/or social media (Facebook, Instagram)
• •Any message or additional information you choose to share

b) Automatically collected information

When you visit our site, we may automatically collect:

• •Approximate IP address and general location (country/city)
• •Device type, browser and operating system
• •Pages visited, time spent and browsing patterns
• •How you arrived at our site (Google, social media, direct link)

This information is collected via cookies and analytics tools like Google Analytics, and only activates if you give consent through our cookie banner.

2. How We Use Your Information

• •Respond to your Free Diagnosis request or inquiry
• •Send you the free prompts guide or other requested content
• •Send emails related to our products and services (you can unsubscribe at any time)
• •Qualify and follow up on leads
• •Improve our website and browsing experience
• •Understand which channels generate the most traffic
• •Comply with legal obligations when applicable

We do not sell your personal information to third parties.

3. Cookies

We use cookies to remember your cookie consent preference and to measure site traffic via Google Analytics. You can accept or reject non-essential cookies from the banner on your first visit.

4. Information Sharing

We may share your information with service providers such as Google Analytics and Hotmart, and with legal authorities if required by law.

We do not sell personal information to third parties.

5. Your Rights

• •Access, correct, or delete your personal data
• •Unsubscribe from our email communications at any time
• •Reject non-essential cookies

California Residents (CCPA)

You have the right to know what personal information we collect, request its deletion, and not be discriminated against for exercising these rights.

To exercise any of these rights, contact us at informacion@smartgenaix.com.

6–9. Retention, Security, Minors & Updates

We retain your data as long as necessary for the purposes described. We take reasonable measures to protect your information. Our services are not directed at minors. We may update this policy periodically.

10. Contact